Hey STEEZY Fam!
We’d like to announce that the entire STEEZY Squad (our employees) will be out of office during the week of June 13, 2022 - we're calling this our Summer Week!
After another great year of hard work, we'll be using this time off to take care of ourselves, prioritize our well-being and mental health, and prepare to be even better for you in the future. This means that our Support Team will also be out of office (that's from June 11, 2022 - June 20, 2022).
No need to worry though - our web platform and mobile app will still be up and running!
Preparing for Summer Week
- Everyone will receive a push notification (if you have them enabled) about Summer Week, as well as a banner on our web platform as a friendly reminder
- If you are in a one-week free trial, or you have an upcoming subscription renewal, you'll be notified before we all head out for the week
- If you need our team to issue a refund due to a cancellation, we'll be extending our regular policy to include a grace period for requests made during this time
- Once our Support Team returns on Tuesday (June 21, 2022), they'll respond to all tickets on a first come, first serve basis. We really appreciate your patience and understanding in advance!
Support during Summer Week
- We highly recommend using our Help Center for any general questions you may have about the STEEZY Studio platform/app
- Click this link for more information on how to join our exclusive STEEZY Studio Member Community, where you can crowdsource and post additional questions you may have
- Click this link to provide product feedback and requests
- Click this link to submit a cancellations and/or refund request
Thank you! ✌️