Follow this guide for information on how to update your profile information, email, password, and payment information. Please note that this information is for accounts/subscriptions that were created directly through our web platform.
For our STEEZY Studio members who use their laptop or desktop device ("web"), updating your personal information can be done by clicking the profile avatar in the upper right-hand corner, clicking Settings, and then clicking on Account Settings. This is where you can update your profile image avatar, name, email address, password (if applicable), username, and sign-in account linking.
If you'd like to change your profile/image avatar, you can do so by clicking on the blue ➕ symbol. You'll then be able to upload any image, which will upload immediately once a selection is made.
If you'd like to update your name, please make any necessary changes and press Update Name. You'll see a green confirmation message, ✅ Successfully updated name, like below:
If your subscription was created through our web platform, you can add your new email and press Update Email Address. Please note that the Update Email Address must be blue in order to start the process. Once you enter your new email, you'll be asked to enter your password. Finally, you'll see a green confirmation message, ✅ Successfully updated email, like below. Once you have successfully updated the email address, please contact our support team at firstname.lastname@example.org. Our support team will then finalize the email update on our back end.
Please note that without our support team finalizing the email update on the back end, you might lose access to your subscription. Once they finalize everything, you should have access to your subscription again.
If you'd like to update your password, you'll need to input the current password you're planning to change, as well as the new password, which must be at least 6 characters. Once you confirm and update your password, you'll see a green confirmation message, ✅ "Successfully updated password."
If you need further assistance, please contact our support team at email@example.com. They will be able to reset the password for you!
If you'd like to update your username, please make any necessary changes and press Update Username. You'll see a green confirmation message, ✅ Successfully updated username, like below:
Sign-in Account Linking
In addition to the traditional email and password login option, you can connect your STEEZY Studio account with Google, or Apple account(s) to log-in with instead. If you'd like to connect to any of the three accounts, please click on the option you'd like. A pop-up window will then appear, prompting you to log-in and verify the account.
Please note that these options are only available for subscriptions that were created through our web platform.
Once you connect an account, you'll see the option to unlink the existing account.