We’ve missed ya! Can’t wait for you to start dancing again. 😌
We highly recommend re-subscribing through our website (for easier subscription control and access) and then log onto the app with your reactivated subscription.
This article will cover:
- Website subscriptions reactivation.
- iOS subscriptions reactivation.
- Android subscriptions reactivation.
Resubscribe through our website
1. Log on to STEEZY Studio with the email address that is linked to your subscription.
2. On the top right-hand corner, next to your profile avatar, click on Subscribe.
3. Select your desired subscription plan.
4. Input your preferred payment method information and click on Subscribe. By clicking subscribe, you will be charged for the reactivation of the subscription. You are also agreeing to a recurring charge to the selected payment method.
5. To confirm your reactivated subscription, click on your profile avatar, select Settings, and select Manage Subscription.
The Status tab should be Active along with the updated subscription information. See below for reference.
Woohoo, you now have your STEEZY Studio subscription back. 🙌🏼
Resubscribe through the iOS app
1. Download the STEEZY Studio iOS app by clicking this link here.
2. Open the app and tap Log In.
3. Select the same Log In method as your previous STEEZY Studio subscription.
For Log In with Email, input your email and password and tap on Log In.
For Log In With Facebook, you may have to give the STEEZY Studio iOS app permission to use Facebook to sign in by tapping continue. Finish inputting your Facebook email and password and tap Log In.
4. Tap on any of the class videos and a subscription page will pop up. Click on Purchase Subscription.
5. Confirm the subscription purchase with the iTunes App Store pop up with Touch ID, Face ID, or your Apple ID password.
By confirming, you will be charged for the reactivation of the subscription. You are also agreeing to a recurring monthly charge to your Apple ID payment method.
Resubscribe through the Android app
1. Download the STEEZY Studio Android app by clicking this link here.
2. Open the STEEZY Studio app and select the same Log In method as your previous STEEZY Studio subscription.
For Log In with Email, input your email and password and tap on Log In.
For Log In With Facebook, input your Facebook email and password and tap Log In.
3. On the lower right side of the screen, tap on Settings.
4. Tap on Subscriptions.
5. To resubscribe, tap on Subscribe.
6. When the payment page pops up, confirm your payment method next to the Google Pay icon.
If that is not the desired form of payment, please tap the arrow next to the Google Pay icon to expand your payment options.
Select and confirm a payment option.
7. Once the payment method is confirmed, please click Subscribe.
By clicking subscribe, you will be charged for the reactivation of the subscription. You are also agreeing to a recurring monthly charge to the selected payment method.
Didn’t work for you?
If you are experiencing any issues, please send us a message via the chat icon in the lower right corner or send an email to support@steezy.co.