Trial, Subscription, & Billing Management

Free Trial for New Members

• Can I try STEEZY Studio before purchasing?
• Do I need payment information to enter the free trial?
• Which countries do not allow a free trial?
• How do I cancel before my free trial ends?

Subscription Management

• How do I switch subscription plans?
• How do I pause or "freeze" my monthly plan?
• Retry a "Failed Payment" from your current active subscription
• I want to reactivate my subscription

Billing & Payment Information

• What payment methods can I use?
• When do I get charged for my subscription?
• I'm receiving a payment error. What do I do?
• How do I redeem a coupon?

Updating Your Payment Method

• How do I update my payment method?
• Updating Your Credit Card Information
• Updating Your PayPal Payment Method
• Updating Your Apple ID Payment Method
• Updating Your Google Play Store Payment Method

Canceling Your Subscription

• Can I cancel my subscription?
• Can I request a refund?
• I want to request a refund but can I have it issued to another card or bank/lender?
• How do I cancel my web subscription?
• How do I cancel my iOS subscription?
• How do I cancel my Google Play Store subscription?