1. Make sure you are using the accepted payment methods*. (We accept any major credit or debit card such as Visa, Mastercard, American Express, Discover, and PayPal) . *Please note that you may encounter issues if using a prepaid cards as temporary payment types can be unreliable and can cause issues.
2. Double-check that you are entering the correct information.
3. Confirm that you have enough funds to cover the charge.
4. Confirm the transaction with your bank. If you are currently outside the United States, your bank/lender card must match the location of where you are trying to purchase a subscription plan. We recommend contacting your bank/lender so that they can help authorize and approve the charge!
5. If steps 1-4 did not work for you, please contact the Support Team at firstname.lastname@example.org.