We are currently investigating an error affecting our subscription hold service for some of our monthly members. Please note that our hold feature is currently only available for our monthly subscription plans.
If you experiencing an endless loading page after trying to freeze your subscription, someone from our Support Team would be happy to help you with this temporary hold/cancelation from our end. Please submit a help ticket request with the following information:
- Subject: Account Hold Request
- Your STEEZY Studio email address
- Screenshot of most recent payment receipt from Stripe, Google, PayPal, or Apple.